IT Support

IT Support

24hr Help Desk

Instantly connect to IT support experts in seconds who can provide you the fix you needed. Our service has the industry’s fastest and greatest service level agreements and metrics. Keep your business operations moving agile and efficiently with HITicket.

File Sync Issues

Keep your data seamlessly moving so that employees can continue to collaborate, share and access files during business hours. Whether you’re file paths, access controllers or connectivity has errors, we will have the solutions to get file transfers working asap.

Password Recovery

Unable to login? Your employees’ password may have expired or been locked due to one too many unsuccessful attempts. Our IT experts will remotely get you staff logged back in within minutes by reinstating or reseting their user password.

Updates & Patches

We ensure all critical and important areas of your information technologies are properly maintained, optimized and managed. If users are experiencing a missing update, they simply use the HITicket app to get our technician to resolve the issue in minutes.

Email Recovery

Not all is always lost when it comes to deleting files on an email client. Our support team can help track the data missing for restoral. We recommend out Backup and Disaster Recovery solutions to ensure total business continuity within your organization.

Recover Lost Docs

Closing an application without saving has happened to us all once in our careers. Hours of work don’t have to be reproduced always, our technicans can investigate ~temporary saved versions of the document to recover lost work if its stored and accessible.